OKTA SOLUTIONS

Okta Customer Identity Cloud

One of the world’s most powerful and customisable identity solutions. Bring modern, scalable security to your customers with Okta Customer Identity Cloud. Enhance security, streamline user authentication, and improve customer retention with seamless identity management.

Talk to us about implementing Okta Customer Identity Cloud

What is Okta Customer Identity Cloud?

Okta Customer Identity Cloud is a market-leading solution for Customer Identity and Access Management. It provides businesses with a secure, scalable, and easy-to-use platform designed to build trust and enhance user experiences. By integrating Okta’s seamless login options and robust security features, you can provide frictionless authentication without compromising security.

As an Okta Apex Partner, we specialise in helping businesses implement and optimise Okta Customer Identity Cloud to meet their unique requirements.

Passwordless Authentication

Okta Customer Identity Cloud enables frictionless authentication through methods such as biometric authentication (facial and fingerprint recognition), Social login (via Google, Apple, Facebook, LinkedIn etc) and email-based authentication. By reducing password fatigue, you can enhance user experience while mitigating the risks associated with credential-based attacks.

Universal Login

Deliver a unified and branded login experience across all customer touchpoints. With Okta’s Universal Login, customers can navigate effortlessly between your website, mobile apps, and services without encountering unnecessary authentication barriers.

Behind the scenes

Okta Customer Identity Cloud works entirely behind the scenes. The focus is always on your brand and the customised journey you’re creating. Every touchpoint and every step of the journey creates a relationship and branded experience between you and your customer, without the interference of an Okta branded watermark.

Integrations galore

From Google/Gmail and Microsoft account connections, to Bitbucket, LinkedIn and PayPal just to name a few, the pre-built integrations for you to choose from within Okta Customer Identity Cloud are vast. Give your customers the option to choose to login with Apple, Facebook and more, so they can choose based on their own personal preference.

Advanced Threat Protection

Low-code features from Okta, like Bot Detection and Suspicious IP Throttling, are just an example of what Okta provide to protect your customers and the data they are looking after. Whether it’s through utilisation of a CAPTCHA to block bots or singling out suspicious logins coming from a single IP address, Okta’s Attack Protection solutions are there for you.

Are you struggling with user retention?

When you’re struggling to retain your customers, and they stop returning to use your services, identity and access can quite often be a stumbling block. When login is made challenging, users frequently give up. We all know how frustrating it is to try typing in your password using a television remote control! If they aren’t satisfied with your service, they will go elsewhere – and it doesn’t take much for modern customers to make that decision.

How Okta improves user retention:

Passwordless authentication for effortless login
Seamless multi-channel identity management
Reduced friction with Single Sign-on (SSO)

Delivering a poor user experience?

The login experience for your customers is clumsy, time-consuming and prevents them accessing the services you’ve worked so hard to build and maintain.

Okta Customer Identity Cloud takes away this frustration, providing you with a modern, customisable solution to represent your brand and bring your customers easy access to the services they are purchasing from you. Remove barriers to entry and speed up the login process with the secure backing of the world’s largest companies. Talk to us to see how.

Are your staff wasted maintaining an identity solution?

Get your staff out of the identity business and back into the customer experience business. If your staff are spending time looking after an identity solution, one providing a less than great experience, you can get them back doing the things they love and the things that will benefit your customers.

Find out how Okta helps

Complex identity solutions that could be simplified

Not only are your staff spending lots of time maintaining a custom solution but, if those staff were to leave the business, the time required to train other staff would be extensive. By employing a solution like Okta Customer Identity Cloud, those complex, custom solutions become a thing of the past.

Leave the maintenance to someone else, whilst keeping security at the top of your priorities. Okta have developed one of the world’s most powerful identity solutions, leaving you to put your focus back where it belongs – on your customers.

Improve business agility with adaptive identity solutions

With complex solutions and a team dedicated to maintaining them, you’re left with little time to adapt to market changes and customer requirements. The demand on your team is heightened and time cannot be afforded to spend on what your customers want and need in the here and now.

Modern audiences are changing more rapidly than ever and it’s important for your teams to be able to adapt quickly. Bringing Okta Customer Identity Cloud into the mix means allowing Okta’s specialists to manage the identity platform for you, keeping it secure and working seamlessly. Then you can focus on customising it perfectly for your customers’ requirements.

Assess your IAM maturity with Intragen's team

Evaluate your current Identity and Access Management (IAM) strategy with a comprehensive Maturity Assessment. Gain insights into your security posture and discover actionable steps to strengthen your identity infrastructure.

Book your assessment

No need to choose between a better customer experience and strong security

Okta brings together the best possible customer experience options and world-class security services. This leaves you to focus on making sure your customers get to enjoy your applications and services without restriction or awkward login attempts. With a simple user interface, utilising drag-and-drop, Okta Customer Identity Cloud can be customised without any experience required. Quick to implement and quick to start utilising.

Okta and Intragen

Our team of experts are available to assist you with implementing, maintaining and supporting Okta Customer Identity Cloud. We are a proud Okta Apex Partner and were named as Okta’s EMEA Partner of the Year 2024.

We’ve been working with Okta for many years and have expertise across their Customer Identity and Workforce Identity platforms. If you’re interested in discussing your requirements and any queries in more detail, please do get in touch with us here.

Speak to us about Okta Customer Identity Cloud

If you'd like to get in touch regarding Okta Customer Identity Cloud, whether that's to discuss a new implementation or support services, please do complete the form and we will be in touch as soon as we can!

If you're interested in assessing your current security posture, we conduct a Maturity Assessment for your business. This provides you with actionable feedback to improve and strengthen your business, leaving you less open to risk and breach. Book your Maturity Assessment with our specialists today.