Overcome the challenges of providing safer and more convenient digital customer experiences with Identity Access Management tools.
of UK retail organisations confirmed they had seen a cyber attack attempted on their business every single day
is average cost of a data breach across retail organisations.
In 2014, eBay accessed around 145 million account details through comprised employee credentials
As retailers you continuously face threats from cybercriminals who aim to exploit weaknesses in your systems. Identity and Access Management (IAM) is crucial in mitigating these risks by providing strong security measures.
Implementing multi-factor authentication, role-based access controls, and centralised user management helps minimise the risk of unauthorised access and identity theft. Additionally, IAM allows for real-time monitoring and threat detection, enabling you to promptly address suspicious activities and potential security breaches.
In the competitive retail landscape, personalisation is crucial for attracting and retaining customers. IAM solutions support the secure collection, integration, and management of customer data, allowing retailers to provide highly personalised experiences.
By utilising IAM, retailers can gain insights into customer preferences, purchase history, and behaviour across various touch points. This information can then be used to create customised marketing campaigns, recommendations, and personalised offers, enhancing customer loyalty and increasing sales.
Managing extensive customer data, including personal information, payment details, and purchase history, is a key component of the modern retailer.
A robust IAM system safeguards this sensitive information through stringent access controls, strong authentication mechanisms, and encryption techniques. By ensuring that customer data is well-protected, IAM solutions build trust and confidence, encouraging shoppers to engage with retailers online and share their information.
IAM systems allow retailers to efficiently manage employee access to various systems and applications, ensuring that the right individuals have the appropriate level of access according to their roles and responsibilities.
This streamlined access management boosts productivity, reduces administrative burdens, and minimises the risk of unauthorised access or data breaches. With IAM, retailers can automate user provisioning, deprovisioning, and access request processes, enabling employees to quickly and securely access the tools and information necessary to perform their tasks.
The retail industry must comply with various privacy and data protection regulations, such as the General Data Protection Regulation (GDPR). IAM solutions equip retailers with the tools needed to ensure compliance with these regulations.
IAM enforces data access policies, maintains audit trails, and tracks user activities to demonstrate accountability. By adhering to regulatory requirements, retailers can avoid substantial fines, reputational damage, and legal issues.
Our powerful blend of identity expertise, proven IAM technology, intelligent processes and unique IP can help you create secure, modern retail environments in-store and online. Working as one, we can help your organisation secure customer and payment data from cyber threats.
Streamline user access management across multiple retail systems, such as point of sale, inventory management and customer databases. And easily manage access for a fluctuating retail workforce, ensuring new employees are quickly productive while departing employees are promptly de-provisioned.
