Argos is a monitoring tool for any One Identity Manager installation with a turnkey solution and preconfigured intelligence that can be tailored as needed. Try the solution yourself and see how it will save support costs and reduce incidents impacting the business. Argos is officially recognised by One Identity as a certified tool.
Argos allows you to monitor One Identity Manager in an effective, modern and scalable way. It can prevent incidents from and to end-users by promptly detecting any issues, and coordinating the effort of the supporting teams. Plus, it can provide an overview and statistics of the health status of the system.
Argos fixes the problem by performing extensive monitoring of multiple metrics real-time, periodically and 24/7. Any system problem is automatically detected, a notification is sent to the support team and the issue is quickly resolved before it has an impact on the organisation.
Argos monitors the health status of all your One Identity Manager installations with a turnkey solution and preconfigured intelligence that can be tailored as needed.
Additionally, it enables effective support processes while providing a management overview of the support lifecycle. Argos makes the support of One Identity Manager more efficient, effective and integrates with your own ITSM or SIEM.
One Identity Manager is an extensive tool but it does not have automated monitoring capabilities. It’s possible to address some of the controls from the ‘inside’, but others can only be checked from the ‘outside’. Who controls the controller? External monitoring is needed to secure the performance of your environment.
The Argos agent runs on-premise and connects to the One Identity Manager database with read-only permissions. The agent can detect issues based on single sampling (e.g. the system is blocked) or based on trends (e.g. queue sizes are growing over the past 30 minutes).
If a problem is detected, the agent notifies the Argos cloud service. Argos notifies support teams based on criticality and the type of problem so that the right engineer can address the issue. Once the issue is solved, the agent closes the alert in the cloud, so that all relevant stakeholders are updated.
Argos is unique. All other monitoring solutions in the market are generic. Argos is created and built by One Identity experts. It is tailored around the needs of One Identity support people who want to work more efficient and effective. There is no similar monitor solution so specific for One Identity as Argos.
Argos detects One Identity manager specific issues before they become actual incidents that impact your business. Without Argos, a failed job during the night or the weekend will only be noticed the next working day by end-users when they can’t use certain resources, or an account is not created for a new joiner.
This creates extra work for the service desk and the IAM support team as they need to find the issue that caused the incident and solve it, all while dealing with unhappy end-users. By using Argos, you can prevent these incidents and reduce support costs because you can solve these issues proactively.
